Pledge Drive Opportunity With ACD Direct
Pledge Drive Support
Seasonal opportunity taking incoming pledge drive calls for PBS, NPR, Wounded Warrior, St Jude, ASPCA, and various other non-profit agencies.
You will take calls from persons who have already decided to call in to make a donation.
As a Freelance Customer Service Professional you will provide the following tasks:
Read script verbatim.
Assist callers with information about and making their donation to their chosen non-profit agency.
Provide outstanding customer service.
Enter customer and pledge information correctly.
Equipment at a Glance
Windows based PC with anti-malware security
2 GB minimum RAM
CPU (Intel or AMD) 2 GHz processor (or equivalent)
Monitor resolution of 1280 x 720 (720p) or greater
Internet Explorer 10 or higher
Internet speed with a minimum bandwidth of 512k upload and 1.5 mbps download (or greater).
No telephone line required!
Company hours of operation (subject to change based on client needs):
The busiest Pledge Drives usually occur in January, March, June, August, October, November and December.
24 hours a day, 7 days a week during pledge seasons.
Background check & client certification course $50 (subject to change) lasting approximately 10 days. Certification is 100% online. Training is not paid for, you earn revenue once you start taking calls.
Service Revenue: $0.18 - $0.35 per talk minute (average $8-$10 per hour).
**Opportunity not available to residents of Delaware, Massachusetts, Louisiana, W Virginia, Wyoming, Vermont, California or S Dakota. Washington residents are welcome if you are military affiliated only.